Terms and Conditions
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BOOKING with Mirah Delima Institute
Initial enquiry and bookings are made via email or through the Mira Delima website. We are happy to follow up via email or phone call if you have specific enquiries relating to our range of Master Consultations, Journeys & services. We can provide this enquiry support in English, Balinese or Bahasa Indonesia.
Following your enquiry, we will forward an invoice by email outlining the services you have requested. Your booking will be accepted once your deposit payment of 50%has been received by us, two working days (48 hours) in advance of the service. We will confirm your booking, forward a deposit receipt & confirm the details of your booking via email.
PAYMENT to Mirah Delima Institute
A 50% deposit for Mira Delima Institute Master Consultations, Journeys and services (excluding regular yoga and meditation classes) must be received at least two working days (48 hours) in advance as some of our specialist Masters and team travel long distances to attend your consultation or journey. If your deposit is not received within the time frame, the booking will be cancelled.
Change of Plans or Cancellation
Should you need to change your plans, we can transfer your booking to a more convenient time, subject to Masters availability, or refund your deposit if notification is received at least 48 prior to the service.
Please note that Deposits are non-refundable if less than 2 days (48 hours) notice is provided.
Final payment is required prior to, or on your arrival at Mirah Delima Institute for your consultation or journey. Payments can be made in USD or IDR via your credit card.
Online Payment with Credit Card
Online payment is the simplest and quickest way to make payment to Mirah Delima Institute. Please use the online link provided on our invoice will take you to an online form where you will have to fill in your credit card details. Payment takes effect as soon as the system informs that the payment is approved. Subject to 3% of credit card processing surcharge. Only Visa and Master Card accepted.
Payments by Traveller’s Cheques, other currencies or personal cheques are not accepted as we do not have the facility to manage these.
ALTERNATIONS AND CANCELLATIONS BY US
In the unlikely event that a High Priest, Master or member of our team becomes unavailable due to circumstances beyond their control, we will offer an alternative High Priest or Master. We will ensure the alternative person assigned to you has the necessary skills & abilities to undertake the consultation or ceremony required.
Given that we experience a certain fluidity in Bali (one of the key aspects of Balinese culture) relating to traffic conditions, un-notified opening hours at sites and temples, the need for unscheduled family ceremonies, we reserve the right to make changes to your program to ensure you receive an equivalent experience.
Should we be unable to meet the standards or timeframes for a given booking due to unforeseen circumstances, we will notify you within 24 hours & return your deposit in full.
The Mirah Delima Institute makes every effort to ensure that Master Consultations, Journeys and services as described on the website are accurate and meet our high standards of service and client care. Our staff and partner Masters work within our Code of Conduct framework and will do their best to ensure that client needs are met within the services offered.